Government Resources​

       We all need a little help sometimes, either for ourselves or to help us take care of a loved one.


More than1 out of every 8 Americans aged 40 to 60 is caring for a parent; between 7 to 10 million of these are caring for their parents from a distance. Fortunately, there are federal, state and even local government programs that can help you make ends meet, find affordable care for your loved ones, and even obtain respite care for yourself.


There are several resources available to you to help.

Adult Protective Services
To report abuse, neglect, self- neglect and financial exploitation of an elderly or disabled adult.
1-888-APS-TENN (1-888-277-8366)
https://www.tn.gov/humanservices/adults/adult-protective-services.html

Alzheimer’s Association 24-Hour Hotline               
 1-800-272-3900
https://www.alz.org/    

Dept. of Intellectual & Development Disabilities
1-800-535-9725
https://www.tn.gov/didd.html

Disability Rights Tennessee
1-800-342-1660
https://www.disabilityrightstn.org/

Legal Aid Society of East Tennessee
Works to ensure equal justice for elderly, abused, and low-income persons, providing a wide range of civil legal assistance and advocacy.
423-464-5481 (Cleveland Office)
http://www.laet.org/

Medicare Fraud (TBI)
1-800-433-5454
https://www.tn.gov/tbi/crime-issues/crime-issues/medicaid-fraud.html

Medicare Hotline
1-800-633-4227

National Alliance for the Mentally Ill
1-800-467-3589


Safelink

Safelink is a Federal Lifeline program that provides a FREE cellular phone and airtime each month to income-eligible customers who apply and qualify for the service.

423-999-3066


Social Security Hotline
1-800-772-1213

Southeast Area Agency on Aging and Disability
Choices Program, Congregate Meal Program, Family Caregiver Support Program, Home Delivered Meals, Homemaker Services, Health Promotion Programs, Relative Caregiver, State Health Insurance Assistance Program (SHIP)
1-866-836-6678
http://www.setaaad.org/www

Southeast Tennessee Human Resource Agency (SETHRA)
Choices Program (Family Caregiver Support, Personal Care Services, Minor Home Modifications, Respite
Care, Personal Care), Homemakers Services, OPTIONS for Home and Community Based Services
1-800-852-6155
423-745-8095 (Local Phone Number)

https://sethra.us


State Health Insurance Assistance Program (SHIP)
Provide free and objective Medicare counseling and assistance.
1-877-801-0044
https://www.tn.gov/aging/our-programs/state-health-insurance-assistance-program--ship-.html
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Tenncare Hotline
1-800-342-3145

TNcare Consumer Advocacy
Helps Tennesseans get, use, and keep TennCare.
1-800-758-1638

Tennessee Department of Veterans Services
615-741-2931
https://www.tn.gov/veteran.html

Tennessee Disability Coalition
1-888-643-78110
https://www.tndisability.org/

Tennessee Help Line
1-800-356-6767

 Veterans Administration
1-800-827-1000